Posted on

Subscriber Update – August 2021

Data Media Publications Store
Roltek

Exciting Announcement!

Last fall we announced the launch of our new website, www.dmpubstore.com where you can buy German Language newspapers and magazines directly! We had a terrific response and many requests for new titles.

Data Media already has thousands of happy subscribers who receive weekly and monthly German magazines and newspapers that we distribute through the United States Postal Service (USPS).

We are pleased to announce we have recently just added 36 new popular German publications from our European distributors. We now have 93 German language titles from diverse categories such as News, Fashion, Entertainment, Home & Garden plus much more! We also have expanded our selection and now offer English, French, Italian and Spanish titles. We invite you to browse our website for publications that may interest you. It is also a resource for updates, information, and news about our publications.

Our titles are flown in weekly from Frankfurt, Germany and are the latest weekly or monthly issues. We offer 1st Class and/or Priority Mail subscriptions for most of our magazines and newspapers which may be of interest if you would like a subscription to one of our collection of weekly titles.

If you prefer, you can e-mail our call center at service@roltek.com or call 1-877-776-5835. If you do purchase a subscription, it will take between 4 to 8 weeks for the deliveries to start. You will receive a payment confirmation from our subscription management partner, Roltek International Inc. To renew on-line, please click the “Subscription Renewaltab at www.dmpubstore.com.

We look forward to providing you with German news, entertainment, sports and much more! Please stay safe and healthy!

The Teams at Cover-All, Data Media and Roltek.

Thank you - Danke
Posted on

Subscriber Update – January 2021

Data Media Publications Store
Roltek

Dear Subscriber,

We trust this letter finds you well during these challenging times.  As always, we want to thank you for subscribing to your favorite magazine or newspaper with us.

We have received a number of complaints of delays in receiving magazines or newspapers for subscribers of weekly titles and issues mailed in December 2020. We have been in regular contact with our USPS representatives in Buffalo, NY and have passed through information regarding affected areas for subscribers.

We can confirm that our flights from Europe have not been disrupted and we continue to induct all titles available each Tuesday into the Buffalo post office.

However, as many have likely seen in the news, through December and into the New Year, the USPS has been working through a “perfect storm” of overwhelming mail volumes, Covid-19 restrictions and employee quarantines.  As noted in a Dec 23, 2020 CNN Business article:

“The U.S. Postal Service, similar to the broader shipping sector, continues to face near-term pressure on service performance across categories as it manages through a historic record of holiday volume this season,” USPS spokesperson Kim Frum told CNN in a statement. “This negative impact is compounded by the temporary employee shortage due to the COVID-19 surge, as well as ongoing capacity challenges with airlifts and trucking for moving this historic volume of mail.”

The same article quoted that over 18,000 USPS employees were in quarantine at the busiest mailing period of the year. Given this, we believe our friends at the USPS are doing their very best under very trying circumstances.

We anticipate that over the next few weeks we should see deliveries return to normal standards. These standards are detailed in the delivery tab of our website www.dmpubstore.com/delivery. If you are missing an issue from December please contact our call center service@roltek.com – we have a very limited supply of some titles from December.

As a reminder, we are now offering 1st Class and/or Priority Mail subscriptions for all of our magazines and newspapers. This may be of interest to those that subscribe to our collection of weekly titles. Please see our list of titles and prices enclosed along with USPS estimated delivery times.

If you have received a renewal invoice please note that our subscription management partner Roltek International Inc., now offers a convenient pay on-line for your subscription directly at www.roltek.com/checkout with either Visa or MasterCard.

Please stay safe and healthy.

Sincerely,

The Teams at Cover-All, Data Media and Roltek.

Thank you - Danke
Posted on

Subscriber Update – October 2020

Data Media Publications Store
Roltek

Dear Subscriber,

We trust this letter finds you well during these challenging times. We hope you were able to enjoy the summer as restrictions lifted across the country. As always, we want to thank you for subscribing to your favorite magazine or newspaper through us.

We wanted to update you on some exciting news! We have added 23 new German language titles to our library with hopefully more to follow.  Please feel free to browse through our website and see if any of your favorite titles are now available. In our Announcement Tab you can always click to find the latest updates and news about our publications.

For the past six months, since the start of the COVID-19 pandemic, air cargo rates from Europe have dramatically increased given there is little air passenger traffic. We have been holding our renewal rates for the past six months hoping this would change. But, given the current situation with an apparent second wave, a return to normal air traffic is unlikely anytime soon.

However, we also believe, given the current economic conditions, it would not be helpful to our loyal subscribers to pass along these extra costs. As such we are pleased to announce that we are going to continue holding our subscription rates at existing 2020 levels. We hope this will encourage you to renew your subscription and maybe try another one of our titles.

As a reminder, we are now offering 1st Class and/or Priority Mail subscriptions for all of our magazines and newspapers. This may be of interest to those that subscribe to our collection of weekly titles. For a better understanding of the process of bringing these titles to your mailbox please click on our Delivery Tab. This also includes USPS delivery standards for all our classes of mail.

Also, our subscription management partner Roltek International Inc. now offers a convenient pay online for your subscription directly at www.roltek.com/checkout with either Visa or MasterCard.

We thank you for your understanding during these challenging times. Please stay safe and healthy.

Sincerely,

The Teams at Cover-All, Data Media and Roltek.